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These Terms govern access to inboundflow.store and purchases from INBOUND FLOW. By using the site or placing an order, you agree to these Terms; mandatory consumer rights that apply to you remain unaffected.

You may use the site for lawful personal shopping and product research. You must not disrupt the service, attempt unauthorised access, scrape protected content at scale or use the site to commit fraud.

• Customers must be able to enter a binding contract
• Account and checkout information must be accurate
• You are responsible for activity under your account

We work to describe dimensions, materials, features and colours accurately. Natural leather grain, screen settings and production tolerances can create reasonable variation that is not a defect.

• Product photographs are illustrative of the listed design
• Measurements may have minor manufacturing tolerances
• Availability and specifications may change before an order is accepted

Prices are displayed in pounds sterling (GBP) unless stated otherwise. Applicable tax, shipping and discounts are shown before payment. Promotional offers may have eligibility dates, exclusions and one-use limits displayed with the offer.

• Obvious pricing or listing errors may be corrected
• The confirmed checkout total governs an accepted order
• Discounts cannot be combined unless the offer says they can

Submitting checkout sends an order request. The order is accepted when we confirm availability, the final amount and dispatch details by email.

• We may decline or cancel suspected fraudulent orders
• No online payment is taken during checkout
• Quantity limits may be applied to protect fair availability

The current checkout uses pay on delivery. No card number, security code or online payment is requested by INBOUND FLOW during order placement.

• Prices include VAT where applicable
• Payment is due using the delivery method confirmed for the order
• Future payment methods will be disclosed at checkout before they are enabled

Shipping estimates, delay handling and delivery issues are explained on our Shipping & delivery page. Eligible cancellations, returns and refunds follow the Refund & return policy, which forms part of these Terms.

• Accurate delivery details are the customer's responsibility
• Cancellation is not guaranteed after fulfilment begins
• Mandatory refund rights are not limited

INBOUND FLOW names, marks, product imagery, layouts, copy and other original site content are owned by or licensed to INBOUND FLOW. No commercial reuse, reproduction or derivative branding is allowed without written permission.

• Personal, non-commercial browsing is permitted
• Product links may be shared without implying endorsement
• Report suspected misuse to info@inboundflow.store

If you submit a review, photo or suggestion, it must be honest, lawful and based on your experience. You allow us to display and format that submission for store and customer-care purposes while you retain ownership of your original content.

• No unlawful, abusive or misleading content
• Personal information may be removed before publication
• We may reject content that violates these rules

We aim to keep the site accurate and available, but uninterrupted access is not guaranteed. To the extent permitted by law, INBOUND FLOW is not responsible for indirect or unforeseeable loss; liability that cannot legally be excluded remains unaffected.

• Nothing excludes liability where law forbids exclusion
• Customers should follow product care and safety instructions
• Third-party carrier and payment services have separate terms

We may update these Terms prospectively and will change the effective date when we do. These Terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction, without limiting any mandatory consumer protections or rights to bring proceedings in the part of the United Kingdom where you live. Questions may be sent to info@inboundflow.store or by post to INBOUND FLOW, 206 Beaver Lane, Ashford, Kent TN23 5PF, United Kingdom.

• The version in force at purchase applies to that order
• Invalid provisions are severed without invalidating the rest
• No waiver is created by a delay in enforcing a right

Include the product name, your order reference when available, and a clear description of what you need. Photos are useful for delivery-condition, care and warranty questions.