Complimentary UK shipping over £75Customer care · info@inboundflow.store
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INBOUND FLOW customer care

Need help?

Clear answers for products, orders and everyday care.

A store designed to be usable

Accessibility

We are working toward an experience that is clear, keyboard-friendly, readable and useful across devices and assistive technologies.

01Free UK shippingOn orders over £75

0230-day returnsFor eligible unused pieces

03Direct supportOne clear email thread

01

Design approach

Navigation, focus states, labels and contrast are considered as part of the product experience.

  • Keyboard access
  • Visible focus treatment
  • Responsive text and layouts
02

Ongoing review

Accessibility improves through testing, customer feedback and regular refinement.

  • New pages reviewed
  • Issues prioritised
  • Content kept understandable
03

Report a barrier

If something prevents you from using the site, email us with the page and task you were trying to complete.

  • Share the page address
  • Describe the barrier
  • Tell us your preferred contact method

Quick answers

Before you contact us.

What does this page cover?+

We are working toward an experience that is clear, keyboard-friendly, readable and useful across devices and assistive technologies.

What should I know about design approach?+

Navigation, focus states, labels and contrast are considered as part of the product experience.

  • Keyboard access
  • Visible focus treatment
  • Responsive text and layouts
What should I know about ongoing review?+

Accessibility improves through testing, customer feedback and regular refinement.

  • New pages reviewed
  • Issues prioritised
  • Content kept understandable
What should I know about report a barrier?+

If something prevents you from using the site, email us with the page and task you were trying to complete.

  • Share the page address
  • Describe the barrier
  • Tell us your preferred contact method
What information should I include in an email?+

Include the product name, your order reference when available, and a clear description of what you need. Photos are useful for delivery-condition, care and warranty questions.

Customer care

We are here when the guide is not enough.

Send one clear email with the relevant details, or call +44 7751 509251 (Mon–Fri · 9:00am–5:30pm UK time). Your request stays connected in the same support conversation.

info@inboundflow.store ↗